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June 4, 2024
3:00PM - 4:00PM
Lifting the Veil: A Decade of Research Reveals New Thinking and Industry Trends in Human Factors and Operational Resilience
David Wilbur, Managing Member and CEO, Vetergy Group
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After a decade of data collection in Petrochemicals and a year of in-depth analysis, our research challenges traditional views on human performance, revealing notable gaps. In this presentation, we propose a conceptual framework that captures the dynamic and adaptable nature of work, well beyond mere compliance. Our evolved model emphasizes the decision-maker's role, using non-linear interactions to illustrate the intricate relationship between planned work and actual execution. Advanced analytics provide evidence-based insights, confirming that design reliability alone can only get you so far. The key lies in enhancing the human ability to adapt and learn, thereby improving situational awareness, critical thinking, and empowerment. This approach leads to safer, more efficient, and resilient operations. Join us as we apply our findings to reshape our understanding of human factors in the industry and introduce a guide for enhancing adaptive resilience in your operations.
