Presentations subject to change without notice. Please check for updates here prior to arriving at the conference.
Wednesday, June 9, 2010
| 7:30 - 8:30 | Registration and Breakfast |
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TRACK 2
Safety | |
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Leaders:
Becky Keasler Buster Keasler |
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| 8:30 - 9:25 | Measuring Safety ClimateVice President for Safety, Health, Environment & Risk Management Successful service industries constantly solicit client feedback so that they can gauge how their organization is performing and determine how the client feels about the relationship that has been established. Much thought is put into the types of surveys conducted and the questions asked so that strategic information can be obtained. H&S programs are service intensive operations, but unfortunately, feedback is typically obtained only from (1) unsolicited feedback in the form of complaints, (2) training course evaluations (known as "smile sheets"), (3) a few generic questions in a larger organizational surveys, or (4) passive survey links posted on a website or email message, imploring the viewer to "let us know how we did". In this presentation, we will discuss the value of obtaining client feedback in a more proactive, targeted, and systematic way, and then will review in detail the results of a series of surveys that have been performed at the University of Texas Health Science Center at Houston. Specific emphasis will be placed on how the targeted survey population was selected, the specific questions asked, and the results obtained. The discussion will focus attention to the way the results were displayed and the subsequent decisions that were made based on the data. Ample time will be allotted for questions and discussion. |
| 9:25 - 9:45 | Break |
| 9:45 - 10:40 | Your Actions Speak So Loudly, I Can't Hear Your WordsRalph Waldo Emerson once said, "Your actions speak so loudly, I can't hear a word you're saying." Let's face it, if leaders and employees aren't "walking the talk," your organization will not proceed successfully in their “Journey to Zero (Injuries and Spills)”, and no fancy lingo will save your facility from being another statistic. Putting more importance on what people say, instead of what they do can be detrimental to change. It is critical that our actions are in line with our mission, and do not lose sight of the fact that what you measure will improve. Let’s face it, regardless of whether we are talking about corporate goals, the economy, or regulations, the wheels of change grind away. Change requires communication, which can take many forms. Regardless of what the form looks like in an organization, a consistent message is the key. So, what are you saying? |
| 10:40 - 11:00 | Break |
| 11:00 - 11:55 | Managing Contractors Using a Site Contractor Host ProcessWho doesn’t have contractors working in their facilities? Do they know who their plant contact is? Although contract workers are processed through purchase agreements and the local safety councils, once they arrive at your site do you have a system in place to ensure they are ready to go to work? This program will introduce a tool that is used to cover key items with your contractor before they arrive at your facility. We will discuss the concept of having an identified “host” for each contract group, and how the host processes contractors so they arrive prepared and ready to begin work. Ample time will be allotted for participant questions and answers. |
| 12:00 - 1:30 | Lunch: Exhibitor Show, TCC/ACIT Exhibitor Show |
| 1:30 - 2:25 | Safety Motivation |
| 2:25 - 2:45 | Break |
| 2:45 - 3:40 | ANSI Z359 — Fall Protection Standard UpdatesThe ANSI Z359 standard, released in late 2007, provides organizations with a detailed overview of how to plan and implement a comprehensive managed fall protection program. This presentation will summarize and clarify the 400+ page standards document and how the standards may impact your safety program. The presentation will also provide an overview of the additional subsections made effective in November 2009 ANSI Z359.6, .12 and .13 standards, which focus on active fall protection systems. |