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June 6, 2019
1:45-2:45PM

Safety as a Customer Service: Effective Communication for the Safety Professional

Daniel Boreman, HSSE Director, Emission Monitoring Service, Inc.

Expo A2

The saying goes, its not what you say but how you say it. It this presentation we will explore some effective communication techniques for both delivering and receiving information in the safety setting. We will discuss how a few customer service experiences, both good and bad,  and how to redefine and improve our approach to communication.

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2019-06-06 13:45:00 2019-06-06 14:45:00 America/Detroit Safety as a Customer Service: Effective Communication for the Safety Professional The saying goes, its not what you say but how you say it. It this presentation we will explore some effective communication techniques for both delivering and receiving information in the safety setting. We will discuss how a few customer service experiences, both good and bad,  and how to redefine and improve our approach to communication. Expo A2