June 5, 2019
Soft Skills: What Are They and How Can I Get Some?
Tommy Nipp, Houston Area Safety Council and Chuck Kennison, Leadership Training Instructor, Houston Area Safety Council
It is often said that hard skills will get you an interview, but you need soft skills to get and keep the job. Hard skills are like the iceberg you see in the ocean, what a recruiter sees on your resume. But it's what is below the surface, the soft skills that reflect how you interact with others and present yourself. Research shows that 65% of unnecessary operating costs can be directly attributed to poor interpersonal skills. Therefore, the obvious solution to this crisis is to invest in soft skill training for your employees. Let's face it, the majority of people are promoted into leadership roles because of their mastery of certain hard skills, but are they really ready to lead?