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June 4, 2018
3:00PM - 4:00PM

Our Culture Reflects Our Leadership: An Intense Examination of Behavioral Science and the Culture of Your Organization

Expo A2

Speaker: John Grubbs, Keynote Speaker and Best-Selling Author, Grubbs Consulting

It is in human nature to conform. As a result, the behavior of our team comes from the expectation of management. Whether implied or expressed, people will give you what they believe you want. The problem occurs when we say one thing and expect or imply another. These management contradictions occur daily in simple activities that can have catastrophic consequences over time. They occur on the battlefields of safety, quality, productivity, and even customer service. In this presentation you will discover the science behind the curtain. What leads us to say one thing but mean something else? How do employees hear our words but believe we expect something different? Don’t miss this fascinating journey into the human mind and your culture.

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