Details
June 6, 2019
1:45PM - 2:45PM
Safety as a Customer Service: Effective Communication for the Safety Professional
Daniel Boreman, HSSE Director, Emission Monitoring Service, Inc.
Expo A2
The saying goes, its not what you say but how you say it. It this presentation we will explore some effective communication techniques for both delivering and receiving information in the safety setting. We will discuss how a few customer service experiences, both good and bad, and how to redefine and improve our approach to communication.
Printer-Friendly Version
Add to Calendar
aCLuDhaqizCaPxAftmqF167204
06/06/2019 01:45 PM
06/06/2019 02:45 PM
false
Safety as a Customer Service: Effective Communication for the Safety Professional
The saying goes, its not what you say but how you say it. It this presentation we will explore some effective communication techniques for both delivering and receiving information in the safety setting. We will discuss how a few customer service experiences, both good and bad, and how to redefine and improve our approach to communication.
Expo A2